About Maison Velle
Maison Velle is an online womenswear store offering a curated selection of contemporary dresses and occasion wear to customers in the United Kingdom and other eligible markets. Delivery is free on every order and all taxes and import duties are included in the price shown.
Maison Velle was previously known as Jacqueline van Hoef. The store, its operator and its terms are unchanged — only the name has changed.
Who operates the store
Maison Velle is the customer-facing name of this online store — it is a trading name, not a designer or a person. The legal operator and contracting seller is Vouge Verde Mösch, a Swiss sole proprietorship owned by Flynn Miró Mösch and registered at Bahnhofstrasse 12, 2502 Biel/Bienne, Switzerland. Company identification number: CHE-418.910.820.
Our partnership with Miss Rosier
We are a retailer, not a manufacturer. We do not design or produce our own garments. The majority of our current range is made by Miss Rosier, and the brand of each item is shown on its product page.
Miss Rosier is our collaboration partner. We sell the collection as an authorised retail partner under the brand's wholesale programme, which covers the right to resell these products and to use the accompanying product imagery.
Verification: Miss Rosier can confirm our authorisation directly. Retailers, marketplaces and platforms are welcome to request confirmation at hello@missrosier.com.
All brand names and trade marks remain the property of their respective owners.
Sourcing and fulfilment
Orders are picked, packed and dispatched from the authorised Miss Rosier fulfilment facility at 1202A Airport Rd, North Brunswick, New Jersey 08902, USA. Approved returns are handled through the same facility. Administration, customer service and returns approval are handled by Vouge Verde Mösch in Switzerland.
Product pages provide available information on sizing, materials and care. The Shipping Policy explains delivery times, and the Return & Refund Policy explains how returns work.
Our commitments
- Free delivery on every order, with no minimum spend.
- All taxes and import duties included in the price — nothing to pay on delivery.
- Clear product, brand, sizing and pricing information.
- Secure checkout through the payment methods displayed at checkout.
- Published shipping and return conditions.
- Reachable customer support for order and product questions.
Contact
Email: info@maisonvelle.co.uk
Telephone: +41 78 799 22 84
Address: Vouge Verde Mösch, Bahnhofstrasse 12, 2502 Biel/Bienne, Switzerland
Company identification number: CHE-418.910.820
